COVID 19: Comprehensive list of resources and information


A comprehensive list of resources and information including how to support your child through the conoravirus pandemic as well as educational resources

If you have found yourself laid off or without a job or health insurance, apply for unemployment online.

Franklin County Department of Job and Family Services has amended its Prevention, Retention, and Contingency Program to provide targeted relief for families impacted by the COVID-19 pandemic.

The Franklin County COVID-19 Response PRC Program provides eligible families with $500 in one-time cash assistance to help address emergent needs and expenses brought about by the public health emergency. The program is made possible through a special allocation from the Ohio Department of Job and Family Services.

“Franklin County families have already been hit hard by the COVID-19 pandemic. They've lost jobs, they've lost child care, they're in crisis mode now,” FCDJFS Director Joy Bivens said. “This program will provide one-time assistance to our most vulnerable families to help them weather the storm that we all know is coming.”

Families must reside in Franklin County; have at least one minor child and/or a pregnant woman in the household; and have a gross household income at or below 200 percent of the federal poverty level, which is $3,620 a month for a family of three, in order to qualify.

The financial assistance can only be used for eligible expenses outlined under the Temporary Assistance for Needy Families program, which excludes food and medical care.

Families can apply online today at

They can also download and print copies of the application, while paper copies will be made available at each FCDJFS Opportunity Center Monday through Friday from 8 a.m. – noon. Families can also submit applications directly via on-site drop boxes at each Opportunity Center during hours of operation, by fax at 614-233-2398, or by emailing

The program permits families to self-attest to the eligibility criteria and FCDJFS will accept digital signatures and verbal authorization for applications.

FCDJFS will notify applicants upon approval or denial and the Franklin County Auditor's Office will mail checks directly to approved households. At this time, neither FCDJFS nor the Auditor's Office can provide an estimated date when payments will be authorized and mailed but both agencies will make every effort to expedite process.

COVID-19 Response PRC Program payments are one-time and limited to one per household. The program is effective until 60 days after the public health emergency ends or until the funding is exhausted.

In addition to the COVID-19 Response PRC Program, eligible families may also apply for one-time emergency assistance through the Agency's PRC Program. However, eligibility criteria differ for each program. Learn more at

Residents who need food assistance, cash assistance or Medicaid can apply or check on the status of an existing application by visiting or calling 1-844-640-OHIO (6446). Customers can also check on the status of an existing case, submit verification documents and sign up for text message notifications online through the Ohio Benefits Self-Service Portal at

Central Ohio utility providers have suspended shutoffs for nonpayment, including Columbia Gas of Ohio and AEP Ohio. Some mobile carriers are also offering free access to services, including Charter Communications, which is offering free access to Spectrum Broadband and Wi-Fi for new, student households, and AT&T, which has waived late fees.


Food Assistance is available to those eligible* through the Mid-Ohio Market at Columbus State.

Schedule an appointment to pick up a grab & go box by emailing

Appointments are available Monday thru Friday, 9:00 a.m. To 4:00 p.m.

Please note: Appointments only available when Columbus State Community College is open. The market is closed anytime Columbus State is closed.

Columbus State is partnering with Mid-Ohio Foodbank to provide free fresh food for those eligible.*

*200% of poverty or about $25k/year for one person, $34k for two, $42k for three, $51k for five, etc.

COTA is changing bus routes to help people get to services and grocery stores.

  • Physical Needs: Helping Hands of Central Ohio's 211 Center is available 24 hours a day. Call 2-1-1 or visit to reach thousands of social service, government and community resources in Franklin County.

  • Immediate Mental Health Support: National Suicide Prevention Hotline: call 1-800-273-8255

  • Youth Mental Health Support: YouthLine is available by texting “teen2teen” to 839863, or call 1-877-968-8491. YouthLine provides a safe space for children and adults ages 11 to 21, to talk through any issues they may be facing.

If you are in search of tips and/or resources to maintain your physical, mental and emotional wellbeing during this time, our Family and Consumer Sciences educator Jenny Lobb may be able to help.

Starting April 6, all who sign up to participate in the Live Healthy, Live Well spring email wellness challenge will receive two email messages each week with tips to stay well and maintain work/life balance this spring. The theme this year is "It's All About Time," with messages addressing time management, quality time, family time, "me" time, screen time, meal time and more. Sign up today at

You may also like to view or subscribe the the Live Healthy, Live Well blog, where health and wellness articles on various topics are published twice weekly year-round. Recent articles include Flattening the Curve, Certainty in Uncertain Times, When your financial world is turned upside down, and How Are You Holding Up?

The Franklin County Children Services 2020 Resource Guide is a valuable directory of services for our families, social workers and community partners. This guide serves as one of many avenues the agency has implemented to demonstrate our commitment to protecting children by strengthening families.